The Florida Department of Corrections (FDC) is in the process of implementing a new service for our inmate population. Through JPay Inc., a Florida–based company, the Department will make available a variety of multimedia services to inmates through both an interactive kiosk, available in each general population housing unit, and secure tablets. These services are geared toward enhancing family connections, expanding educational opportunities, and incentivizing positive inmate behavior at no cost to the Florida taxpayer.
FDC will implement kiosk services in all major correctional institutions, annexes, work camps, re–entry centers, and Department–operated Community Release Centers throughout the state. Implementation of kiosks began in August 2017, with a projected completion date in the Spring of 2018. Upon completion of the kiosk implementation, secure tablets will be made available for purchase. (projected Spring 2018). Educational content, including JPay’s Learning Management System (LMS) Lantern LMS and Khan Academy Lite videos will be available.
Additional services include:
|Kiosk Services||Tablet Options|
|Secure Email, including pictures||Educational Content (including JPay’s Learning Management System (LMS) Lantern LMS and Khan Academy Lite videos)|
|Video Visitation||Movies (available for rental)|
|Electronic Greeting Cards||eBooks and Audio Books|
|Link to Employ Florida Marketplace job search||Video Grams|
Video visitation will be offered at the cost of $2.95 per 15-minute session, making it a very affordable option for inmates who want more access to their families, and competitive with the rates in other states.
Secure Mail is available to inmates at a cost of $0.39/stamp, with one stamp purchasing one email. This is $0.10 cheaper than the cost of a first-class postage stamp, currently at $0.49. The cost of Secure Mail covers the cost of the infrastructure to support it and monitoring of the messages for safety and security purposes.
All inmates who currently have a digital music player, through an existing contract with Keefe Commissary Network, are eligible receive a free JP5mini tablet, along with a $10 credit to apply to media purchases. All other inmates will have an opportunity to purchase either the JP5mini (4.3” tablet) for $79.99 or the JP5S (7” tablet) for $129.99. Additionally, for the first 60 days after implementation at their institution, inmates can purchase tablets for a 50% discount.
Each secure tablet will come with complementary content, provided at no additional cost to the inmate, including several games, 100 classic eBooks, relaxation music, and access to educational content including Khan Academy Lite videos and GED preparation. The cost of games, movies, ebooks, audiobooks, and music will vary depending on the item purchased, similar to how prices in online stores like Apple iTunes and Google Play vary.
The Department is committed to ensuring that services provided to inmates are offered at a fair and reasonable cost that maximizes the use and benefits of these services. Through careful monitoring and a clear contract, this partnership with JPay, Inc. has the potential to modernize programming for inmates and provide the Department a delivery channel for future innovative programming ideas.